CALL US:
641.228.7436

24-Hour Customer Service in Charles City, IA and Floyd, IA

Round-the-Clock Service for Your Convenience.

At Shankland Insurance, we strive for quality service with your convenience in mind. By offering 24/7/365 support, we’re here to serve you – when you need us most. Since accidents and non-collision oriented situations can fall outside of normal business hours, we’ve partnered with Allied Insurance’s On Your Side® service center to provide you with extended hours in case you need assistance.

For claims, accidents, billing information, and more, you can contact an Allied representative 24 hours a day, seven days a week at 800-282-1446.

Our Location

Charles City

1006 N Grand Ave
Charles City, IA 50616
Main office: 641-228-7436

Our Providers

Changes in our family's needs and in the health insurance laws had us overwhelmed and confused. Shankland Insurance listened to us and found what we needed and could afford . We were so impressed, we've switched our home and vehicle insurance to Shankland Insurance.
Mark and Robin Livingood
"Staci always responds to our questions very quickly with very complete information. She often includes information that we need to know, but forgot to ask. She is very friendly, personable and professional. We really appreciate the great service she gives us! We have recommended her to our friends."
Mary A.
I am so thankful to the girls at Shankland Insurance for making my life so much easier due to helping me lower my insurance rates. They rock!
Dee
Working with Shankland Insurance has been hassle free and so convenient! Whether adding/changing a vehicle, or answering any question that comes up Shankland gives us a speedy response and are a joy to work with.
Randy
I first meet Staci when my daughter took a job in Charles City as the events coordinator for the Chamber. I ran into some insurance issues shortly after that, I called Staci for advice. She not only answered my questions she ended up selling me new policies to replace my auto & homeowners she also helped with my daughters renters insurance. My daughter has since moved to Minneapolis but Staci was there to help with the transition of policies to MN. Dealing with buying insurance is not one of my favorite things to do but it seemed much less painless with Staci's help.
Thomas
I was referred to Staci Ackerson by another professional. My lucky day! I have had very good service from her - (I am a licensed Life and Health insurance producer, so I know what good service is) In fact excellent service. She also helped me get a better carrier at less than half of what I was paying. I thank her and her company Shankland Insurance for all they do. Keep up the good work!
Neelam Salmen, Murnel Properties, LLC
Thanks to Shankland Insurance for their friendly, professional, & personal assistance in helping me sign up for medicare. I was impressed by their courtesy & efficiency. I highly recommend Shankland Insurance.
Joyce