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641.228.7436

Meet Our Team

  • Staci Ackerson

    Owner, Producer
    Office: 641-228-7436
    Mobile: 641-220-3608
    Fax: 641-228-7440
    1006 N Grand Ave
    Charles City IA 50616
    Get Directions >>
    Staci is originally from the Chicagoland area, but has called Charles City/Bassett her home for nearly 21 years.  In 1999, she joined Shankland Dix Insurance/Nora Springs Insurance. And in 2012, Staci purchased Shankland Insurance from Steve Shankland.  Recently, she and her husband bought and remodelled the old Charley Western RR Station in Charles City where she operates the agency out of.
     
    She served in the US Navy as a Personnelman, and is a veteran of Desert Storm.  
     
    Staci is married to Stacy (no typo!), they have 4 children and 3 grandchildren. She enjoys flower gardening, volunteering at the local movie theatre, along with the local food pantry, and time with family and friends.  She also loves to travel! Staci is a member of the Charles City Rotary club, the local Elks Lodge Charles City BPOE#418 and serves as their Tiler. In addition, she is also the NE Iowa District Accident Prevention & Insurance committee woman for the Iowa Elks.
     
  • Steve Shankland

    Advisor, Producer
    Office: 641-228-7436
    Mobile: 641-330-0602
    Fax: 641-228-7440
    1006 N Grand Ave
    Charles City IA 50616
    Get Directions >>

    Steve now serves the agency in the Advisor capacity.  His 38 years in the industry have seen him through many seasons of change and experience that is priceless.  Steve graduated from Mankato State with a degree in Economics.  He and his wife, Susan, have been married for 45 years.  They have three children and 1 grandchild.  Steve is also an avid pilot, and an accomplished water ski boat operator as well as pontoon guide tour ;).  They spend the majority of their time up near Brainard, MN at their cabin, enjoying the water recreation and beautiful scenery during the fair weather months.

  • Mike McGregor

    Producer
    Office: 641-228-7436
    Mobile: 515-320-0258
    Fax: 641-228-7440
    1006 N Grand Ave
    Charles City IA 50616
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    Mike is originally from Algona and moved to Rockford in 2014.  He is married to his wife Melinda, who he has two children with.  He enjoys coaching his son's sports teams, watching his daughter play basketball, and loves watching football.  He is a RRMR Booster Club member and Vice PResident of the RRMR Summer Rec Ball Program.
     
    He started working for Shankland Insurance in April, and loves the new opportunity in the insurance business.  He enjoys working with customers to assist them with their insurance needs.  He is licensed in Crop, Personal, and Commercial lines of insurance.  Stop in and see him today, he looks forward to helping you with all of your insurance needs.
  • Deb Carolan

    Customer Service Specialist
    Office: 641-228-7436
    Fax: 641-228-7440
    1006 N Grand Ave
    Charles City IA 50616
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    Deb started with Shankland Insurance in 2004.  She has lived in Charles City for 17 years has 3 children and 1 granddaughter.  
     
    Deb is an avid Chicago Cubs fan, and Iowa Hawkeye fan!  Besides watching sports, she enjoys movies, reading books and going golfing.  
     
    Deb makes the office a brighter place with her smile, and never ending kindness.  Her self appointed title of Customer Retention Specialist is well deserved! 
  • Kim Gerber

    Marketing - Manager
    Office: 641-228-7436
    Mobile: 641-426-9220
    Fax: 641-228-7440
    1006 N Grand Ave
    Charles City IA 50616
    Get Directions >>
    Kim grew up in Charles City, after grauation she attended business school, then decided to come back to her Hometown.  She has been married to Randy for 24 years, they have two children and two spoiled dogs.
     
    Volunteering is important to Kim.  She enjoys being on the local Design committee and the Charles City Whitewater committee.  During her free time Kim enjoys photography, being outside, reading and spending time with her family.