Charles City
1006 N Grand Ave
Charles City, IA 50616


Grinnell Mutual Reinsurance
Nationwide Independent
Iowa Mutual Insurance
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Banner Life
Cincinnati Financial Corporation
Delta Dental
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FEMA: The National Flood Insurance Program
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J.C. Taylor Specialty Automobile Insurance
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UnitedHealthcare - Golden Rule





The Premier Source for Home and Auto Insurance in Charles City and Surrounding Areas

Shankland Insurance | Ackerson Rentals 

Ackerson Insurance Services, LLC.

We’re a locally owned and operated agency that delivers insurance and risk management solutions in Northeastern Iowa.  We’ve served individuals, families, and businesses for more than thirty five years and as a result we have local knowledge and industry insights that enable us to deliver the best solutions and to deliver these solutions quickly and efficiently. 

Our motto is ‘your protection is our priority', and we live this motto with every product and service we provide.  Our insurance programs are both personal and commercial and have a wide range.  On the personal side we offer homeauto, and health (including Medicare) and for commercial insurance we have an all-encompassing business program.  This program covers any business’s general needs and when combined with any of our industry-specific programs, covers all needs.  Farm, daycare, and church are some of our industry-specific programs. 

Our approach to finding the right solutions is one of in-depth consultations and strategic coverage selections.  We discuss your needs and goals with you and then help you find coverages that meet your needs.  We optimize your policy based on your desired rates, limits, and deductibles and once a policy is written we regularly maintain the policy and provide ongoing support.  If and when a claim is filed, we advocate for you and help you achieve a suitable solution. To keep your costs low, we help manage risk. 

We’re also involved in the communities we serve and we consider this an opportunity to give back.  We’re members of the Rotary Club, The ElksThe Charles City Chamber of Commerce and our owner is the accident prevention and insurance committeewoman for the Northeast Iowa district of the Iowa Elks.  These roles help us make our service areas better places to live and work. 

If you’d like to know more please contact us or give us a call.  You can request a quote also in order to get more details on a policy.  


Medicare Information


Check out our Facebook and News & Updates page for additional information & photos!


Top page photo taken by Sam Lovien;  Sam grew up in Charles City, he graduated from North Butler in 2009 and can be found on Instagram. @samlovrien



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Staci Ackerson
Staci Ackerson

Owner, Producer

Mike McGregor
Mike McGregor


Deb Carolan
Deb Carolan

Customer Service Specialist

Kim Gerber
Kim Gerber

Marketing - Manager


Changes in our family's needs and in the health insurance laws had us overwhelmed and confused. Shankland Insurance listened to us and found what we needed and could afford . We were so impressed, we've switched our home and vehicle insurance to Shankland Insurance.

Mark and Robin Livingood

"Staci always responds to our questions very quickly with very complete information. She often includes information that we need to know, but forgot to ask. She is very friendly, personable and professional. We really appreciate the great service she gives us! We have recommended her to our friends."

Mary A.

I am so thankful to the girls at Shankland Insurance for making my life so much easier due to helping me lower my insurance rates. They rock!


Working with Shankland Insurance has been hassle free and so convenient! Whether adding/changing a vehicle, or answering any question that comes up Shankland gives us a speedy response and are a joy to work with.


I first meet Staci when my daughter took a job in Charles City as the events coordinator for the Chamber. I ran into some insurance issues shortly after that, I called Staci for advice. She not only answered my questions she ended up selling me new policies to replace my auto & homeowners she also helped with my daughters renters insurance. My daughter has since moved to Minneapolis but Staci was there to help with the transition of policies to MN. Dealing with buying insurance is not one of my favorite things to do but it seemed much less painless with Staci's help.


I was referred to Staci Ackerson by another professional. My lucky day! I have had very good service from her - (I am a licensed Life and Health insurance producer, so I know what good service is) In fact excellent service. She also helped me get a better carrier at less than half of what I was paying. I thank her and her company Shankland Insurance for all they do. Keep up the good work!

Neelam Salmen, Murnel Properties, LLC

Thanks to Shankland Insurance for their friendly, professional, & personal assistance in helping me sign up for medicare. I was impressed by their courtesy & efficiency. I highly recommend Shankland Insurance.


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